It's a bit of a friction point when an office asks the dental hygiene team to help fill the schedule by calling patients. We literally have positions in the office whose main task is answering and placing calls to patients. Additionally, there is an unbalance between the hygiene and restorative … [Read more...] about Should Dental Hygienists Call Patients? with Andrew Johnston, RDH
Is There REALLY A Standard of Care in Dentistry? With Andrew Johnston, RDH
What is the standard of care? It's not a single document like the Declaration of Independence, so what is it, and who decides what it is? In this episode, Andrew talks through a few resources to help you find, establish, and implement the dental standard of care in your offices. He also gives a … [Read more...] about Is There REALLY A Standard of Care in Dentistry? With Andrew Johnston, RDH
Temping Isn’t Always Temporary with Dr. James Younger **Bonus**
In this episode we welcome back Dr. James Younger to talk about the state of temping. If you are a new grad or new to temping, we also talk about how to prepare, what kinds of technology you might encounter in the offices and how many hygienists are moving into temping full-time! This was … [Read more...] about Temping Isn’t Always Temporary with Dr. James Younger **Bonus**
Quicker Appointments (Prep, Tray Set Up, Radiographs, Perio Charting) with Andrew Johnston, RDH
In this TIPisode we tackle the issue of time management as Andrew Johnston, RDH give his pointers for Prep, Tray Set-up, Radiographs, and Perio Charting. Like many things, it will take practice and repetition before these tips become habits but give it a real … [Read more...] about Quicker Appointments (Prep, Tray Set Up, Radiographs, Perio Charting) with Andrew Johnston, RDH
Handling No-Shows/Downtime TIPisode with Andrew Johnston, RDH
For this TIPisode, Andrew characteristically used all of his many failures in life to illustrate what NOT to do and also what TO do during slow times, downtime, or no shows. It isn't always our intention to appear like we are not team players, I think many of us are misunderstood and also that we … [Read more...] about Handling No-Shows/Downtime TIPisode with Andrew Johnston, RDH
