In this episode, we are joined by Teresa Duncan and Beverly Wilburn to discuss some more hot topics in dentistry. What do you do when your boss's spouse runs the office... is that fair? How liable are you for the doctor not diagnosing periodontal disease? We get right to the point in this amazing … [Read more...] about 427 Lawsuits for Perio and Spouses as Office Managers with Teresa Duncan and Beverly Wilburn!
Treating Burnout: Some Simple Tips
This week we have Andrew on to share some tips for dealing with burnout. Burnout is on the rise and as much as we would like to think we are smart enough to prevent it, we cannot. Feel free to share the tips with friends and … [Read more...] about Treating Burnout: Some Simple Tips
3 Management Consultants Walk Onto A Panel
This episode is actually a follow up webinar for an AADOM panel discussion that I hosted. Boy that’s a mouthful! Curve Dental sponsored a fantastic panel discussion at AADOM’s annual conference. We wanted to continue the conversation with a follow up webinar that expanded on some of the most popular … [Read more...] about 3 Management Consultants Walk Onto A Panel
EP 80: Micromanagers and Dental Witches with Dr. Gina Dorfman
Dr. Gina Dorfman joins me to discuss her perspectives on patient behavior, group interviews, and not managing like a witch. Could you be a micromanager and not even know it? I was one - I’ll admit it. We then talk about how patients are usually ready to commit when they contact you. I think you’ll … [Read more...] about EP 80: Micromanagers and Dental Witches with Dr. Gina Dorfman
EP 78: Manager’s Guilt Part 2: Handling It All
Dive into Episode 77 for the first part of this series. In this session, I share how I managed my time and duties. Tracking all the deadlines, review dates, renewal dates and the other stuff that pops up can be exhausting. Feel free to use my downloadable calendar as a guide and make it your own! … [Read more...] about EP 78: Manager’s Guilt Part 2: Handling It All
EP 77: Manager’s Guilt Part 1: What Is It and How to Handle It
This feeling just doesn’t affect new managers. Even experienced team leaders feel that they “should have known more” about a rule or a system. The job is hard and requires not only multi-tasking but still keeping track of many other items. In this two-part topic I’ll go over how a new manager could … [Read more...] about EP 77: Manager’s Guilt Part 1: What Is It and How to Handle It
EP 70: Fraudulent Hoverboard Dentist Dramatic Reading
My friend Kevin Henry joins me to illuminate the case of Dr. Seth Lookhart and his manager Shauna Cranford. You may know the doctor best as the Hoverboard dentist - he worked on patients while riding his hoverboard! I know! Hidden in the legal case documents are a bunch of texts between the doctor … [Read more...] about EP 70: Fraudulent Hoverboard Dentist Dramatic Reading
Effective Leadership and Team Building with Kiera Dent – Epsiode 242
Please Leave a Review! A Tale of Two Hygienists is closing out the month and their series on effective leadership and teambuilding by speaking to an expert on team dynamics. Kiera Dent is the owner and founder of the Dental A Team, which consults over 50 dental offices across the United States … [Read more...] about Effective Leadership and Team Building with Kiera Dent – Epsiode 242