It's a bit of a friction point when an office asks the dental hygiene team to help fill the schedule by calling patients. We literally have positions in the office whose main task is answering and placing calls to patients. Additionally, there is an unbalance between the hygiene and restorative … [Read more...] about Should Dental Hygienists Call Patients? with Andrew Johnston, RDH
What If A Monkey Can’t Do Your Job?
EP 18: What If A Monkey Can’t Do Your Job? Working in a dental office is hard. New employees have to learn weird terminology, work with weird tools and handle weird patients. No wonder staffing is difficult. We talked about a report from Dentalpost.net that surveyed the industry about … [Read more...] about What If A Monkey Can’t Do Your Job?
