This week on Your Dental Top 5 your host, Amanda Hill, RDH is talking with Debi Dencek about the reasons people buy from you and ways to communicate with your patients to get their buy in.
Quotes
“I make a point to listen before I speak.”
“There is no SOP for patient communication.”
“They will never care how much you know until they know how much you care.”
“Sometimes what we think is an obvious question, it might not be.”
“Perio disease is 100% preventable.”
“The deeper your pocket, the deeper you will go into your pocket.”
“Prestige speaks to peoples egos.”
“Have your patient become part of the dental theme.”
“I’m not going to care about your mouth more than you do.”
Links
More Your Dental Top 5 Episodes: https://ataleoftwohygienists.com/dentaltop5/
Amanda’s email: