In this week’s episode of “Discovering DSOs with Ashley McCauley”, Ashley speaks with Justin Clements, a DSO Regional Operations Leader, who shares his extensive knowledge of and experience with DSOs while also exploring the future of DSOs and the greatest myth about them.
Episode Highlights:
- Justin’s background with DSOs and his responsibilities as a Regional Operations Leader
- The DSO model at True Family Dental
- The future growth of DSOs
- The greatest myth about DSOs
Quotes:
“I’m kind of a glorified trainer in a sense…working to build a culture where the team members can enjoy coming to work.”
“The mantra I like to lead with…is ’Team members first’.”
“When the team members are happy, that shows clearly to the patients, and ultimately the patients end up having a far superior experience.”
“Learning how to adapt and work with each one of those types to make that practice as patient-centered and as clinically successful as possible.”
“In a private practice, it can be the Wild West with no compliance, no oversight.”
“At the end of the day, I think we do a much better job, from a DSO standpoint, of adhering to Federal, State Regulations.”
Links:
More Discovering DSO’s Episodes: https://ataleoftwohygienists.com/discoveringdsos/
The Dental Podcast Network Channel One homepage:
http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/
The Dental Podcast Network Channel Two homepage:
https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429