April Sluiter, an Expanded Functions Dental Assistant from Oregon, joins Megen in this week’s episode of “Dental Assistant Talk with Megen Elliott” to provide insight into some ‘soft skills’ our listeners can use in their everyday practice and to share some of her many other tips for success.
Episode Highlights:
- Ways to make your patient feel comfortable
- The importance of communication skills and adaptability
- How to deal with negative ‘energies’
Quotes:
“I want to emphasize keeping it professional.”
“We say in Dentistry, you know, we end up kind of being like the psychologist while they’re sitting in the chair.”
“You can’t teach personality, but you can guide people into communicating better.”
“Hey, let’s decrease the sting on this.”
“How was this perceived and was this my intention?”
“Like a chess game, you’re thinking two, three steps ahead.”
“Self-awareness and stepping back and seeing other people’s perspective, I think, is really important.”
“People have energies about them and then you feed off of that energy.”
“People want to be negative…they want an audience, but don’t buy a ticket.”
Links:
More Dental Assistant Talk Episodes: https://ataleoftwohygienists.com/dentalassistanttalk/
The Dental Podcast Network Channel One homepage:
http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/
The Dental Podcast Network Channel Two homepage:
https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429
American Dental Assistants Association homepage: https://www.adaausa.org/
