On this episode of A Tale of Two Hygienists Michelle and Andrew bring on Dr. David Rice, Teresa Duncan, MS, and Ronda Holman, DA to talk about the value of the Team Huddle. Our guests highlight each of their perspectives from office management, to the dentist, to the point of view of hygienists and dental assistants and share what makes the team huddle work for each team member and how when done well it can improve the day for the whole office!
Special thank you to Paradise Dental Technologies for sponsoring the CE portion of this podcast so that we can provide you with FREE CE! The CE Course for this episode is HERE! Be sure to view your state guidelines to ensure this CE is applicable in your State. You can view all episodes with Free CE here.
Interview Starts: 16:13.410
Episode Highlights
- Preparation
- Lift up your team
- Approaching your dentist
- What the team huddle isn’t for
- Ask about the team huddle in your interview
- Track your progress
Quotes
“We have no clinical conversation in our team huddles.”
“Good is the enemy of great.”
“Status quo is status quo until someone rocks the boat a little bit.”
“If I’m coming through the door and I’m not a 10/10 my job is to say it.”
“When you get to a point that there are a lot of voices, you need structure.”
“Your dentist probably hasn’t taken any more leadership courses than you, and probably needs help.”
“If your doctor isn’t willing to do the huddle in the morning, you have then trapped mid-day and that is the time for your meeting.”
“The worst time of the day to have it is at the end of the day, no one’s heart is in it.”
“The reality is that 80% of dental practices don’t have a team huddle, or they have a bad one.”
“Find those people that don’t have access to this information and promote it.”
“You become the 5 people you spend the most time with.”
Links
The Dental Assistant Podcast (@da_rockstars_podcast) • Instagram photos and videos
https://www.instagram.com/ignitedds/
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