On this episode Andrew and CE extraordinaire Lacy Walker, RDH interview Dr. James Younger about the right way to temp. We are going to let you in on the (not so secret) secret that not all temping agencies are the same. Dr. Younger created TempStars to solve the problem he as a dental professional was seeing with the temping market, and brought solutions to the table with his platform that benefit dental professionals, and practices alike. In this episode you will hear Dr. Younger’s passion for the betterment of the profession and learn what he has, and is continually doing to help the process.
Episode Highlights:
- Dr.Youngers Background
- The Problem: 4am Text Message Cancellations
- The Process: Failure is a part of success
- The Solution: TempStars
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- Situation Pain Point
- Solution Pain Point
- Modifying features for timely needs
- Office self-reflection and bettering the system
- Elite Status – Based on reviews, not career length
- Mentorship Program
Quotes:
“We have over 14,000 dental hygienists and assistants that use our services.”
“We saw the solution and needed to figure out how to build a business around it.”
“Failure is a part of success.”
“We don’t place dentists on a temporary basis but we have a system to place them on a permanent basis.”
“I care about the dental profession, and dental assistants.”
“This business started because we wanted dental professionals be happier at work.”
“We are always listening and responding to the situations we hear about.”
“The bread is never baked, it is always dough.”
“If you say ‘unhappy’ you don’t see posts from that office anymore.”
“We remove offices that are not providing a good templing experience because we don’t care about the temping fee more than the satisfaction of our hygienists.”
“Does your office deserve to have great people working there?”
“80% of our time is spent building a community for dental hygienists.”
Links
https://www.facebook.com/TempStars/
https://www.instagram.com/tempstars/
help@tempstars.com (Ask them your questions, they are happy to answer!)
