The RDH’s Value and Team Mentality with Dr. Mona Patel
On this episode of A Tale of Two Hygienists Andrew records live from Voices of Dentistry with Dr. Mona Patel, DDS and guest co-host The Latina RDH, Amber Lovatos, RDH. Dr. Patel shares with us how she runs her practice with a team mentality, and value around the skills that dental hygienists provide. Dr. Patel truly understands the value of continued education and growth and how encouraging growth in your team members ultimately makes for the best patient experience.
This episode has FREE CE! Be sure to view your state guidelines to ensure this CE is applicable in your State. You can view all episodes with Free CE here. Take the CE course for this episode HERE
Interview Starts: 08:37.032
Episode Highlights
- Dr. Patel Background
- Digital Workflow
- CDOCS/CEREC
- Team = Family
- Empower your RDHs
- KPIs
- Give your patient options
- Degrees are a baseline of knowledge
Quotes
“Rising tides raise all ships.”
“I couldn’t do what I do without my team, I have the best team.”
“CDOCS is basically the Peloton of dentistry.”
“The day you get your degree, it does not make you an expert in your field, we have to keep learning everyday.”
“To have 14 people that trust you and wear their brand on their scrubs is not something I take lightly.”
“Hire for attitude, you can always train skill.”
“Hygienists are strong willed but they also want a leader that shares their values.”
“Hygienists are not a support staff member, they are a provider.”
“When you have a second set of eyes co-diagnosing it is better for the patient, and hopefully more doctors are recognizing that their hygienists are not just there to clean teeth and do prophys.”
“Our goals are numbers driven but 100% trumped by only if the patient needs it.”
“We treat the patient, we don’t treat the insurance company.”
“Our degree is the baseline of what we need to know, we should absolutely be learning beyond that.”
“Board exams test for minimal competency.”
“People don’t leave a job, they leave management.”
“I would sooner sell my car than have to furlow my team.”
“Our failures teach us more than our successes.”
“I think in under 2.5 minutes you can scan the full mouth.”
Links
Savannah Guthrie Dental Visit: https://www.hellomagazine.com/healthandbeauty/health-and-fitness/20220215133219/today-show-savannah-guthrie-details-health-concern-dentist/
Dr. Mona Patel on Instagram (https://www.instagram.com/monapateldds/)
amlovatos@gmail.com
@Thelatinardh on Instagram and Facebook
https://atothenespanol.libsyn.com/un-cuento-de-dos-higienistas
A Tale of Two Hygienists Podcast
