Today’s guest and my friend Dr. Brett Wells shares his story of not just one but two riots that affected his office. He’s learned a few lessons from the experience. I’m grateful that he agreed to share his story and those lessons. It may not be a riot but a natural disaster that threatens your physical location. The takeaway is that we should plan for the weirdest possible scenario. Did anyone have rioting and looting on their 2020 checklist? I know I sure didn’t!
Episode 62 Highlights
- Dr. Wells shares his story about the riots
- How COVID made an appearance in his practice
- 2020…What else could happen?
- The importance of backups and redundancies
- Cash reserves are king. He recommends making this a priority.
Quotes
- “I didn’t think it was going to be as bad as it got, and I didn’t think my business was going to be effected the way it has been”
- “I have a friend that is a police officer that let me know he was expecting it to bad”
- “They pan over to a guy with a brick, throwing it though our front window… so we gotta watch it live”
- “They don’t teach you how to hire an armed guard in dental school”
- “I guess if you are a rioter you don’t see the value of a dental chair”
- “If dentists are not taking serious steps to keep at least one month… two months… three months of capital in the bank then you really need to be taking a serious look at how you go about business”
- “I wanted to be open on Monday to show we can’t be held down”
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Damage to Dr. Wells Office Direct link to image
Links
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