In this episode, we are joined by Teresa Duncan and Beverly Wilburn to discuss some more hot topics in dentistry. What do you do when your boss's spouse runs the office... is that fair? How liable are you for the doctor not diagnosing periodontal disease? We get right to the point in this amazing … [Read more...] about 427 Lawsuits for Perio and Spouses as Office Managers with Teresa Duncan and Beverly Wilburn!
406 Being Inapproriate at Work with Teresa Duncan
These show notes will be intentionally vague, and when you listen to the episode you will probably be able to figure out why. The gist of this episode is that we discuss certain recent behaviors that have made their way into the social medias and the news cycles about a doctor out of … [Read more...] about 406 Being Inapproriate at Work with Teresa Duncan
Evaluation Codes: Fast Facts Coding Edition
On this week’s episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of evaluation codes, you may know them as exam codes, but spoiler, that isn’t the correct term! Pay attention guys because these codes could boost your production and put more $ in your … [Read more...] about Evaluation Codes: Fast Facts Coding Edition
EP 83: Dilaine Gloege Teaches Me About Dental Medicare Advantage Plans
Where did all these Medicare Advantage plans come from? They’re great for seniors to be able to afford more dental care but they’re taking a lot of offices by surprise. I asked my friend Dilaine to break it down for you (and for me!) We throw around a lot of words like opt-in, enrolled and … [Read more...] about EP 83: Dilaine Gloege Teaches Me About Dental Medicare Advantage Plans
EP 80: Micromanagers and Dental Witches with Dr. Gina Dorfman
Dr. Gina Dorfman joins me to discuss her perspectives on patient behavior, group interviews, and not managing like a witch. Could you be a micromanager and not even know it? I was one - I’ll admit it. We then talk about how patients are usually ready to commit when they contact you. I think you’ll … [Read more...] about EP 80: Micromanagers and Dental Witches with Dr. Gina Dorfman
EP 78: Manager’s Guilt Part 2: Handling It All
Dive into Episode 77 for the first part of this series. In this session, I share how I managed my time and duties. Tracking all the deadlines, review dates, renewal dates and the other stuff that pops up can be exhausting. Feel free to use my downloadable calendar as a guide and make it your own! … [Read more...] about EP 78: Manager’s Guilt Part 2: Handling It All
Putting Patients First with Innovator Dr. Bryan Laskin
One of my favorite people to keep an eye on is Dr. Bryan Laskin. He’s the founder of OperaDDS, Toothapps, Upgrade Your Practice and more apps and services designed to make our lives easier. In dentistry we see a lot of change with materials and equipment but not nearly the same in the administrative … [Read more...] about Putting Patients First with Innovator Dr. Bryan Laskin
Money Left on the Table with Teresa Duncan and Dana Moss
This week on Money In Money Out, Susan Gunn is joined by returning guest Teresa Duncan, MS and Dana Moss, to discuss insurance, highlighting ways to save you money and debunking some myths that could be costing you! Episode Highlights Teresa’s & Dana’s Background Covid-19 … [Read more...] about Money Left on the Table with Teresa Duncan and Dana Moss
