Everyone has a few life rules that shape how they act, interact and react. One of my personal rules is that I wait 24 hours before making any big decisions or purchases. This can be very hard in a world with so much available instant gratification. I look back on some of the biggest decisions I’ve … [Read more...] about EP 73: Why I Have A 24 Hour Rule
EP 15: What’s Up With European Dental Offices?
We head to Europe for this edition (not really)! By pure coincidence (really!), we both chose stories from outside the good ole USA. Turns out dental anxiety isn’t really a thing in Sweden. Must be nice. And in Spain, if you thought you had a problem with patients not showing up for … [Read more...] about EP 15: What’s Up With European Dental Offices?
Life Is Too Short To Deal With Terrible Patients
Why do we put up with them? I recently talked with a friend who routinely purges ‘bad’ patients from his practice. We both thought that more offices should do this. I wanted to share my thoughts on rogue patient management with you. Hope it helps. Schedules full of awesome patients sound pretty … [Read more...] about Life Is Too Short To Deal With Terrible Patients
Tackling Health Literacy and Medical Emergencies in YOUR office
The very sad story of a 7 year old’s death during a procedure brings a spotlight on medical emergency training. All team members play a part when it goes south. Teresa walks through a sample scenario so you can apply it to your team. We then talk about health literacy - it’s not just reading level. … [Read more...] about Tackling Health Literacy and Medical Emergencies in YOUR office
Highlighting the Not-So-Ethical Shady Dental Practice with Teresa Duncan
This week on Money In Money Out, Susan Gunn welcomes back her friend and colleague Teresa Duncan, MS speaker and owner of Odyssey management to highlight the features of “Shady Dental,” a fictional and not so ethical dental practice. Episode Highlights Crippling temptations of … [Read more...] about Highlighting the Not-So-Ethical Shady Dental Practice with Teresa Duncan
EP 71: Spotting Substance Abuse in Your Office with Edie Gibson, RDH
Edie Gibson is a well-respected hygienist and a personal long-time friend. Although we met while educating about implants one of her personal passions has been to discuss addiction and mental health. I’ve learned over the years that just because someone is quiet and says they’re fine that it may not … [Read more...] about EP 71: Spotting Substance Abuse in Your Office with Edie Gibson, RDH
TIPisode Operating Ethically With Teresa Duncan
Please Rate this Podcast! This week on A Tale of Two Hygienists TIPisode we are joined by Teresa Duncan, MS. Teresa talks to us about operating ethically within the dental environment. Teresa is a speaker and writer with over 20 years of experience in healthcare. Her areas of expertise include … [Read more...] about TIPisode Operating Ethically With Teresa Duncan
TikTok Tooth Molds, Annoying Noises and State of the Dental Industry
A user on TikTok has a cheaper solution for flippers and chipped teeth. We bring you the pros and cons of this trend - with obviously way more cons. What noises annoy you the most? See where you rank on this scale and let us know if you have any other suggestions for this list. Finally we talk about … [Read more...] about TikTok Tooth Molds, Annoying Noises and State of the Dental Industry
