Dr. Gina Dorfman joins me to discuss her perspectives on patient behavior, group interviews, and not managing like a witch. Could you be a micromanager and not even know it? I was one - I’ll admit it. We then talk about how patients are usually ready to commit when they contact you. I think you’ll … [Read more...] about EP 80: Micromanagers and Dental Witches with Dr. Gina Dorfman
Developing A Values-Based Compliance Approach
This week on The Official OSAP Podcast with Michelle Lee, Michael Williamson JD, CHC, CCEP shares how Pacific Dental Services developed a values-based compliance approach. This unique and effective method elevates behaviors and results in greater self-accountability. It’s a process that can be … [Read more...] about Developing A Values-Based Compliance Approach
