Have you ever thought about who is on the other side of the claims we submit? Sure we know there is a mysterious person who approves (but mostly denies) our SRP submissions, but what about the person who is in charge of investigating suspicious claims? Kate Murphy joins the episode to tell us what … [Read more...] about 443 Insurance Fraud Investigations with Kate Murphy, RDH
Handling No-Shows/Downtime TIPisode with Andrew Johnston, RDH
For this TIPisode, Andrew characteristically used all of his many failures in life to illustrate what NOT to do and also what TO do during slow times, downtime, or no shows. It isn't always our intention to appear like we are not team players, I think many of us are misunderstood and also that we … [Read more...] about Handling No-Shows/Downtime TIPisode with Andrew Johnston, RDH
365 Delivering Best Patient Care through Dental Insurance: Things to Know with Teresa Duncan
This week Andrew is joined by Teresa Duncan to give you all of the information you need for the new year regarding insurance! We also talk about new legislation in MA that forces insurance companies to spend more on their clients. Listen in so you don't miss a thing! Massachusetts legislation … [Read more...] about 365 Delivering Best Patient Care through Dental Insurance: Things to Know with Teresa Duncan
“D4355” Fast Facts: Coding Edition
On this week’s episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of code D4355. Knowing how and when to use the debridement code is important! Please listen as Teresa explains the clinical conditions that we should be seeing and the administrative … [Read more...] about “D4355” Fast Facts: Coding Edition
“D4910 & D4341 vs. D4342” Fast Facts: Coding Edition
On this week’s episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of codes D4910 & D4341 vs. D4342. Teresa highlights what factors need to be present in order to use these codes and some of the common mistakes she sees that lead to unpaid … [Read more...] about “D4910 & D4341 vs. D4342” Fast Facts: Coding Edition
The Money Talk with Teresa Duncan – TIPisode
Please Rate this Podcast! This week on A Tale of Two Hygienists TIPisode we are joined by Teresa Duncan, MS. Teresa talks to us about money focusing on insurance, how to present financial options, and how to collect payments from the patient! Teresa is a speaker and writer with over 20 … [Read more...] about The Money Talk with Teresa Duncan – TIPisode
The Symbiotic Relationship Between Providers And Carriers
More behind the scenes of dental insurance! My friend Patrick O’Rourke joins me for a geeky discussion about contracts and negotiations (the geekier the better). Patrick has worked on both the broker and provider sides and now on the provider side. He still maintains great relationships which helps … [Read more...] about The Symbiotic Relationship Between Providers And Carriers
