My friend Kevin Henry joins me to illuminate the case of Dr. Seth Lookhart and his manager Shauna Cranford. You may know the doctor best as the Hoverboard dentist - he worked on patients while riding his hoverboard! I know! Hidden in the legal case documents are a bunch of texts between the doctor … [Read more...] about EP 70: Fraudulent Hoverboard Dentist Dramatic Reading
Vaccines, Antitrust Laws and Nutty Influencer Moms
We went from news to bizarre in this episode. We succeeded in keeping our composure until almost the end but the influencer mom was too much. On a serious note, we discussed the first dentist giving COVID-19 vaccine (congratulations Dr. Thrower!) and what this means for other offices. We then went … [Read more...] about Vaccines, Antitrust Laws and Nutty Influencer Moms
2021 is the Year For Courageous Conversations – with Katherine Eitel Belt
Master communicator Katherine Eitel Belt shares different ways she coaches offices through difficult conversations. Whether it’s the team, doctor, or the patient, you’ll have to deal with intense and surprising situations. Katherine has some great diffuser solutions. Her talk about setting your own … [Read more...] about 2021 is the Year For Courageous Conversations – with Katherine Eitel Belt
TIPisode Burning Out? Try Changing Your Focus
Please Rate this Podcast! This week on A Tale of Two Hygienists TIPisode we are joined by Teresa Duncan, MS. Teresa talks to us about burnout and loosing your way, highlighting opportunities to enhance your skillset both inside and outside of the op! Teresa is a speaker and writer with … [Read more...] about TIPisode Burning Out? Try Changing Your Focus
Three Key Insurance Developments to Watch for 2021
The upcoming year is already looking remarkably busy on the insurance side. I wanted to give you three areas to watch that will affect your practice. Throughout the year I’ll keep you updated on this podcast and in my newsletter. I appreciate that you see me as a resource, and I will continue to … [Read more...] about Three Key Insurance Developments to Watch for 2021
The Zoom Boom and ADA’s Outreach to the White House
Smile Direct Club’s success has shown us that cosmetic dentistry is mostly pandemic proof. People hanging out on webcams all day are suddenly noticing their gummy smiles and shade D2 choppers. The acquisitions and mergers also continue and we talk about Smile Brands’ action in the market. And what … [Read more...] about The Zoom Boom and ADA’s Outreach to the White House
The Money Talk with Teresa Duncan – TIPisode
Please Rate this Podcast! This week on A Tale of Two Hygienists TIPisode we are joined by Teresa Duncan, MS. Teresa talks to us about money focusing on insurance, how to present financial options, and how to collect payments from the patient! Teresa is a speaker and writer with over 20 … [Read more...] about The Money Talk with Teresa Duncan – TIPisode
Holiday Edition: Fruitcakes and Fraud with Susan Gunn, CFE
Certified Fraud Examiner and good friend of the show Susan Gunn is back! She details the case of the Collin Street Bakery embezzlement. It was a small business with high revenues - sound familiar? Take the lessons from this case and do an assessment of your office. Are you at risk? To be honest, … [Read more...] about Holiday Edition: Fruitcakes and Fraud with Susan Gunn, CFE
