This feeling just doesn’t affect new managers. Even experienced team leaders feel that they “should have known more” about a rule or a system. The job is hard and requires not only multi-tasking but still keeping track of many other items. In this two-part topic I’ll go over how a new manager could … [Read more...] about EP 77: Manager’s Guilt Part 1: What Is It and How to Handle It
Putting Patients First with Innovator Dr. Bryan Laskin
One of my favorite people to keep an eye on is Dr. Bryan Laskin. He’s the founder of OperaDDS, Toothapps, Upgrade Your Practice and more apps and services designed to make our lives easier. In dentistry we see a lot of change with materials and equipment but not nearly the same in the administrative … [Read more...] about Putting Patients First with Innovator Dr. Bryan Laskin
Why Is Everyone Picking On Specialists?
We opened up talking about a Minneapolis practice that has finally reopened after last year’s riots. Hats off to Dr. Ali Barbarawi for committing to his community when many businesses fled. We then shifted to talking about specialists and why it’s been a struggle for some of them. Could the decision … [Read more...] about Why Is Everyone Picking On Specialists?
What If A Monkey Can’t Do Your Job?
EP 18: What If A Monkey Can’t Do Your Job? Working in a dental office is hard. New employees have to learn weird terminology, work with weird tools and handle weird patients. No wonder staffing is difficult. We talked about a report from Dentalpost.net that surveyed the industry about … [Read more...] about What If A Monkey Can’t Do Your Job?
Money Left on the Table with Teresa Duncan and Dana Moss
This week on Money In Money Out, Susan Gunn is joined by returning guest Teresa Duncan, MS and Dana Moss, to discuss insurance, highlighting ways to save you money and debunking some myths that could be costing you! Episode Highlights Teresa’s & Dana’s Background Covid-19 … [Read more...] about Money Left on the Table with Teresa Duncan and Dana Moss
Minimizing the Unexpected Parts of Practice Sales
I asked Dr. Suzanne Ebert to share the horror stories and what she’s seen go wrong when dentists buy and sell practices. My listeners need to know the dark side, not just the rah rah moments. Dr. Ebert is with ADA Practice Transitions™ and has facilitated agreements with strange requirements (take … [Read more...] about Minimizing the Unexpected Parts of Practice Sales
Plastic Cadaver Heads and AirPods With A Touch of Smile Direct Club
We’re nervous about a possible upgrade to AirPods that involves chomping, squeezing and clucking. Aren’t you concerned after you read that? Other topics included continued pandemic court judgements that don’t favor dental businesses and also a quick Smile Direct Club update. Finally, we hope you … [Read more...] about Plastic Cadaver Heads and AirPods With A Touch of Smile Direct Club
EP 16: A Disturbance in the Dental Force
We are survey junkies - we admit it. The latest Oral Health Projections report was released which projects our workforce through 2030. With unemployment and COBRA benefits extending further into 2021, some employees are thinking that there is no rush to return. Schools are opening slowly which is … [Read more...] about EP 16: A Disturbance in the Dental Force
